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#Lightbulb Moment 5 Do you know how much progress you have made when coaching?



There are many methods for evaluating and reviewing the progress a coach is making with a client. These tools should be a regular part of the process throughout the coaching time and should become a regular and valuable part of the movement towards reaching the intended outcome or goal that the coachee has set for themselves.


Before a session for evaluation and monitoring takes place, it is useful to consider the use of a pre session questionnaire to gauge the feelings of the client about their feelings around their current performance, milestones they may have reached or not, implementation of their intended actions, including whether they have had any deviations or blocks to their progress. It is also useful for the client to reflect on their feelings of impact and how they feel the sessions have gone in terms of helping them to achieve their intended goal.


Using this pre session questionnaire as part of the opening discussion is a useful tool for focusing the client on what areas might need to be developed or reframed and gives the coach a strong insight into what successes the client is experiencing, whilst also giving the detail behind any blocks or barriers that may need addressing and refocusing on.


Another useful tool is that of a diary or journal in which the coach sets reflective and challenging questions at regular intervals for the client to consider. This is a useful tool to formulate a shared 'to-do' list, to ensure that the client continues to move towards achieving the end goal. It is important that throughout the process the client is encouraged to become self-aware about their personal processes, habits and challenges and how they react to overcome them.


By focusing clearly on an aim or end goal, the coach can support the client to continually self-reflect on progress and their own attitude to change. Questions such as, are resources being used effectively to ensure small timescale targets are met? Is time being dedicated effectively to the process, and is the client committing to and giving focused time to reflect on progress towards their goal and are actions plans being followed as a result? Are the intended changes to behaviours and attitudes being achieved so that outcomes are as expected or better? How is the lack of progress, or feelings of underachieving, affecting motivation and what does the coach need to do to re-frame a sense of achievement and remove self destructive thoughts and feelings?


Ultimately be using tools of self-reflection, the coach can view progress though a change in positivity and attitude, through observations and line management meetings within an organisation, through increased KPI’s and increased outcomes and capability and also through progress and achievement across the action plan which will have been a shared experience between coach and client in order to focus on an end goal. As the coachee begins to recognise small steps towards their end goal, motivation and commitment to change becomes increased and change becomes a driver for success.

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